Website and WordPress
Report broken pages, missing content, access problems or performance issues.
JOMETECH SUPPORT
Get help with your JomeTech services.
Tell us about a website issue, application problem, hosting concern or change request and our team can help you identify the next step.
JOMETECH AFRICA
Clear communication. Practical next steps.
A clear support request helps us assess issues accurately. Include the affected website or system, what you expected, what happened instead, when it began and whether other staff are affected. Do not send passwords or one-time codes.
Hosting and domains
For website hosting, DNS and business email, include the affected domain and service details.
Business software
Explain the workflow or feature affected and include safe, non-sensitive error details.
Security concerns
If you suspect unauthorised access, avoid sharing credentials and contact the team promptly.
Changes and enhancements
Request a new feature, page, report or integration for scope and quotation review.
New project requests
Use the quotation form when the request involves a new website, app, AI solution or system.
FREQUENTLY ASKED QUESTIONS
Answers before you start.
Where can I request support?
Use the JomeTech Africa Contact page, email info@jometechafrica.com or call +263 78 377 1089.
Can you help with domain or email DNS?
Yes. Our dedicated JomeTech Hosting service handles domains, hosting and email-related requirements.
Is support available around the clock?
Support hours and response arrangements depend on the service agreement. Contact the team to discuss urgent needs.
Your next step starts here.
Discuss your requirements with our Harare team.