Privacy Policy

1. Introduction

JomeTech Africa is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following information:

Personal Information: Name, email address, phone number, and other contact details.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Registration Information: When you register on our website, we may collect your username, password, and other registration details.
Social Media Data: If you log in via social media, we may collect information from your social media profile, such as your name, email address, and profile picture, subject to the privacy settings of the social media platform.

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide and manage our services.
Customer Support: To handle inquiries and support requests.
Personalization: To tailor content and services to your preferences, such as recommending relevant IT solutions based on your browsing history.
Marketing: To send promotional materials and updates, where you have consented to receive such information.
Legal Obligations: To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with third parties in the following situations:

Service Providers: To companies that provide services to help us with our business activities, such as website analytics, customer service, or marketing support. We select service providers based on their data security practices and require them to comply with data protection standards.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Partnerships: With trusted partners who collaborate with us on projects or services. These partners are carefully selected based on their commitment to data security and privacy, and we ensure that they adhere to strict data protection standards.

We establish data-sharing agreements with third parties to ensure your data is protected and only used for the intended purposes.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.
Access Controls: We restrict access to your personal information to employees and third parties who need to know that information to provide our services.
Regular Audits: We perform regular security audits to identify and address vulnerabilities.

However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us via the internet.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to your personal information and ask how it is used and shared.
Correction: You can request correction of any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information where there is no good reason for us to continue processing it.
Objection: You can object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party).
Restriction: You can request the restriction of processing of your personal information.
Portability: You can request the transfer of your personal information to another party.

To exercise these rights, please contact us at info@jometechafrica.com.

7. Cookies

Our website uses cookies to collect information. This includes information about browsing behavior by people who access our website. Cookies help us to provide you with a good experience when you browse our website and also allow us to improve our site.

Managing Cookies: You can manage your cookie preferences in your web browser settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.
Opt-Out Mechanism: You can opt-out of cookies used for non-essential purposes, such as targeted advertising, by adjusting your browser settings or using opt-out tools provided by advertising networks.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@jometechafrica.com
Phone: +263783771089

Effective Date:16/08/2022